Frequently Asked Questions


1. How to Order ?
Please follow these easy steps to place orders with us.
  • Click on ‘Shop’ link provided on Menu bar
  • View the Products. Select your product and select ‘Add to Cart’ button.
  • Click on ‘Proceed to Checkout’ button.
  • Log in with your User ID and Password.(If you are not registered, please select ‘Register’)

  • 2. How do I create my profile?
  • Click on ‘Shop’ link provided on Menu bar
  • Go to the Home Page and register by using the link ‘My Account’‘New Customers’
  • A Registration Form will appear
  • Fill the form completely – particularly the mandatory fields, without which Registration will not be accepted.
  • Click the 'Submit' button

  • 3. How soon will I get a Registered Password after submitting the form?
  • If the form has been filled completely and correctly, you will immediately receive an email confirming your registration and giving you a 'Login ID' and 'User Password'.
  • You can now use the 'Login ID' and 'Password' to place orders.

  • 4. What if I do not receive immediate confirmation of my application?
  • This is probably due to an incomplete/incorrect application
  • You may then write to with details of your application for necessary follow up.

  • 5. What forms of payments are acceptable?
  • Payment is to be made by using Credit Card / Debit Card in Online Payment Gateway system. No cash payment will be accepted.
  • Payment may also be accepted by Cheque / Demand Draft payable at Kolkata.

  • 6. How can I get more information?
  • Write to us @ and we will be happy to provide you with any additional information you may need.

  • 7. How secure is the site?
  • The system uses a secure server “Secure Socket Layer” technology to encrypt orders/communication – ensuring that it cannot be intercepted in transit.